Terms & Conditions

Last updated: 6 June 2026

1. Introduction

These Terms and Conditions govern your use of the website ehealthstores.co.uk and the purchase of products from eHealthStores. By placing an order with us, you agree to be bound by these terms.

2. About Us

eHealthStores is a UK-based online retailer specialising in natural health supplements and wellness products. Our registered address is East Kilbride, Scotland, United Kingdom.

3. Orders and Contracts

3.1 All orders are subject to acceptance by us. We will confirm acceptance by sending you an order confirmation email.
3.2 We reserve the right to refuse or cancel any order at our discretion.
3.3 Prices are shown in British Pounds (GBP) and include VAT where applicable.

4. Payment

Payment must be made in full at the time of ordering. We accept payment via PayPal, credit/debit card, and other methods shown at checkout.

5. Delivery

5.1 We aim to dispatch orders within 1–2 working days.
5.2 Delivery times are estimates only. We are not responsible for delays caused by third-party couriers.
5.3 Risk in the goods passes to you once the items have been delivered to the address you provided.

6. Returns and Refunds

Please refer to our separate Returns & Refunds Policy for full details on returning items.

7. Faulty or Damaged Goods

If you receive a faulty or damaged product, please contact us within 7 days of delivery. We will arrange a replacement or full refund, including return postage costs.

8. Limitation of Liability

To the fullest extent permitted by law, eHealthStores shall not be liable for any indirect or consequential loss arising from the use of our products or website.

9. Intellectual Property

All content on this website, including text, images, and logos, is the property of eHealthStores and may not be copied or reproduced without our written permission.

10. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a new updated date.

11. Governing Law

These Terms and Conditions are governed by the laws of Scotland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@ehealthstores.co.uk